รายละเอียดงาน -Provide service, and build relationship with customers in branch following the standard to satisfy customers
Key Roles and Responsibilities
Provide service, advice, and problem solving for customers in branch to satisfy customers
- Coordinate with internal and external branch to provide customer service effectively
-Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
-Keep up to date with information about sales promotion to provide information to customers accurately
- Maintain equipment and facilities around customer service counter to be in good condition and ready for use
คุณสมบัติ :
-Bachelors degree in related field -Experience as a Sommelier or Wine specialist at least 3 years -Ability to create tasteful food and wine pairings -Extensive knowledge of different wines and which regions produce each type -Proven ability to develop selling strategies targeted to enhance -Understanding of the winemaking process wine sale -Effective coaching skills -Good communication Thai and English skills
รายละเอียดงาน -Working in conjunction with Buying and Merchandising and operations to ensure effectively execution of distribution, special events, wine -by- glasses, other opportunities and wine education
-Working side-by-side with Wine department Manager and staff to help develop wine product knowledge and assist with wine presentations in both central food Hall and tops Market format.
-Conduct Staff training and education in all central food halls and selected tops markets.
-Identify opportunities, developing and implementing action plans to increase sales in central wine cellar/wine story.
-Have extensive knowledge of companys products and provide ongoing in-store training in all central food halls and selected tops Markets.
-Identify and resolve customer concerns
